RJ-11 - Short for Registered Jack-11, a four- or six-wire connector used primarily to connect telephone equipment in the United States. Splitter - "Splits" the jack plug two or more ways to allow more than one device to be connected in any one jack. Telco - Telephone Company. Your local telephone service provider. Trouble ticket - A telco "work order" used to track Customer Repairs within the Telco. If you call